Terms and Conditions

The information below relates to the use of our website, ordering procedures and policies.

Prices

All prices are in NZ dollars (NZ$) and include GST of 15%. All prices are correct at time of publication, however, we reserve the right to alter these without prior notice.

Delivery and freight

Quarry Rock Wines products will incur freight charges, unless stipulated as freight free NZ Wide. These freight costs are calculated when you place a completed order and before you submit any payment details. The freight costs are based on the “Ship to” address for the order. View freight charges

Returns policy

If for any reason you are unhappy or dissatisfied with your order, please return to us within 10 working days of receipt of goods. Please note, payment for and risk of returning goods is your responsibility. Quarry Rock Wines will happily offer an exchange or credit provided that goods are returned in their original condition; this means that no seals on the bottles have been broken.

Cancellation of order

You may cancel your order up to the point of despatch, and we will refund you within 30 days. If your order has already been dispatched to you, you can return it to Quarry Rock Wines at your cost (see Returns Policy above).

Availability

Goods are subject to availability. In the event that we are unable to supply the goods requested, we will inform you of this as soon as possible.

Privacy and Personal Information

Please visit our Privacy Policy page for details about our policies.

Feedback

We welcome your feedback.

Quarry Rock Wines is dedicated to quality production. If you have any comments or feedback regarding our products, please do let us know  via our contact form.